About Installation
Messner Carpeting is installed by our highly trained,
CRI-certified mechanics. Why is that important? Because an improperly installed
carpet will not look as good or last as long, and may suffer from delamination,
buckling, wrinkles, and other problems.
When your carpet arrives at our warehouse, we will call you to schedule a convenient
date for installation. Once it has been installed, don't forget to register
your installation with the manufacturer. Your Messner representative will
provide you with a warranty application. Your warranty will include a toll-free
number to call for cleaning instructions. Of course, if you have any questions
about your carpet or installation, please call us!
PREPARATION:
Before your installers arrive, a few simple steps will ensure a smooth installation:
- Entrances and hallways. Be sure that all doorways and halls are cleared of
furniture, wall hangings, pictures, and breakables.
- Furniture Remove all furniture from
the rooms to be carpeted. Disconnect all electrical appliances, such as
refrigerators and ranges. If you wish to have us move furniture or appliances,
your Messner representative can arrange it for an additional charge. We cannot
move sophisticated electrical equipment such as computers, stereos, or VCRs,
nor can we disconnect or reconnect stove gas lines.
- Closets and draperies. If carpet is to be installed
in closets, clear them of all clothing. Also, hang or pin draperies four feet
above the floor.
- Existing carpet. We will help you pull up
your existing carpet for an additional charge. Should you do this yourself, be
sure to take the pad and staples out and leave the tackstrip in place for
possible re-use.
- Moldings, doors, and paint. Ranch baseboard and
quarter-round moldings will need to be removed, and doors may need to be cut to
accommodate your new carpet. While this is not within the scope of our work, we
will be glad to recommend a professional to assist you. Although we'll be as
careful as possible, we cannot be responsible for paint on baseboards, which
may peel or scratch during carpet installation. If you'll be painting before
your new carpet arrives, be sure to keep extra paint so you can touch up
baseboards if necessary.
- Seams. A seam may be required
during the installation of carpet, depending on the size of the room. If
possible, we will run the seam perpendicular to the windows to minimize the
light reflecting off it. Seams DO show; some patterns more than others; a
trained installer can minimize, but not eliminate this. Seams should be sealed
with a bead of latex sealer along the cut edges to lock in the tufts and
prevent their loss.
- Clean-up. We believe that great
service means taking care of the details. That's why we'll be happy to vacuum
your carpet after installation. Please have your vacuum handy. We recommend
that you store any unused larger pieces of your new carpet in a dry place for
future use. We will be happy to move your existing carpet or vinyl flooring to
your curb for disposal. Please make arrangements with your disposal company for
pickup.
CUSHIONS:
The cushion under your carpet is extremely important. It
helps the carpet retain its texture and appearance. Cushioning is sold by
thickness and density. Too soft, and it will affect your carpet's performance;
too thick, and the carpet will be difficult to anchor. What's more, failure to
use a proper cushion may void your carpet's warranty. We recommend a cushion of
no more than 7/16" thickness and no less than 1/4", with 6 pounds per cubic foot
of density. For berber-style carpets, use a 3/8" thickness, also with 6
lb./ft³. Your Messner advisor can give you more specific information based on
the type and intended location of your new carpet.
QUALITY INSTALLATION
All of our installers are C.R.I. Certified. All are CFI Tested and Approved
for all types of flooring installation. They average 15 years of experience.
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